Privacy Policy
Effective date: October 27, 2026
Faitsch Brothers Dumpster Rentals of Tucson (“Faitsch Brothers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit faitschbrotherstucson.com (the “Website”), call us, or rent a roll-off dumpster from us, and how we use and protect it. By using the Website or our services, you agree to this policy.
1. Who We Are
Faitsch Brothers Dumpster Rentals of Tucson is a locally operated roll-off dumpster rental company serving homeowners, contractors, landlords, and businesses in Tucson, Arizona and nearby areas.
- Address: 711 S. Jacobus Ave, Tucson, AZ 85701
- Phone: (520) 419-1092
- Email: faitschbrothers@yahoo.com
2. Information We Collect
Information you give us. When you request a quote, schedule a delivery, or contact us through the Website, by phone, or by email, we may collect:
- Your name, phone number, and email address
- The delivery address and placement details for the dumpster (for example, driveway or job-site location and access notes)
- Project details, such as dumpster size, type of debris, and how long you need the dumpster
- Billing and payment details needed to complete your rental
- Any other information you choose to include in a message or call
Information collected automatically. When you visit the Website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, referring page, and the date and time of your visit. This is collected through cookies and similar technologies (see Section 5).
Information from third parties. The Website displays customer reviews that were originally posted on Google, shown through a review-display plugin. If you post a Google review about us, your name and review text are public on Google and may appear on our Website. We do not receive any other personal information about you from Google through this feature.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, calls, and messages
- Schedule, deliver, place, and pick up dumpsters, and confirm service details with you
- Process payments and keep records of rentals, invoices, and receipts
- Confirm service-area availability and pricing for your location
- Communicate with you about your rental, including changes, delays, extensions, or pickup
- Handle complaints, damage claims, fees, and disputes
- Operate, secure, and improve the Website and our services
- Comply with legal, tax, insurance, and regulatory obligations
We do not use your information to make automated decisions about you, and we do not sell your personal information.
4. How We Share Information
We do not sell or rent your personal information. We share it only in these situations:
- Service providers. With vendors who help us run the business, such as website hosting and maintenance providers, email and phone services, payment processors, and accounting or scheduling tools. They may use your information only to provide services to us.
- Disposal and recycling facilities. We deliver collected waste to approved disposal and recycling facilities. We do not give these facilities your personal information, except where a facility or regulator requires a delivery record.
- Legal and safety reasons. When required by law, court order, or government request, or to protect our rights, property, drivers, customers, or the public, including to address illegal dumping or prohibited materials.
- Business transfers. If we sell, merge, or transfer all or part of our business, your information may be transferred to the new owner, who must honor this policy.
- With your consent. In any other case where you ask us to share it or agree to it.
5. Cookies and Third-Party Tools
The Website is built on WordPress with the Elementor page builder. Like most websites, it uses cookies and similar technologies to make pages load and work correctly, remember preferences, and understand how visitors use the site. The Website also uses third-party tools that may set their own cookies or receive technical data (such as your IP address) when a page loads, including:
- Google Fonts, which loads the typefaces used on our pages
- A Google reviews display plugin (Trustindex), which shows customer reviews
- Embedded maps, social media buttons, or analytics tools, if and when we add them
These providers have their own privacy policies, and we are not responsible for their practices. You can block or delete cookies in your browser settings. Some parts of the Website may not work properly if cookies are disabled. Because we do not control how every browser handles “Do Not Track” signals, the Website does not respond to them.
6. Phone Calls, Texts, and Email
We may call, text, or email you at the number or address you provide to answer your request, confirm your delivery and pickup, and send service updates. Message and data rates from your carrier may apply. You can ask us to stop non-essential messages at any time by contacting us at the details below. We may still contact you about an active rental.
7. Payment Information
Payment for our flat-rate rentals is due on delivery. We do not store full credit card numbers on the Website. Any card payment is handled by a third-party payment processor under its own security and privacy terms, and we keep only the records we need, such as the amount paid, date, and last four digits of a card.
8. How Long We Keep Information
We keep personal information only as long as needed for the purposes in this policy, including to complete your rental, handle billing and disputes, and meet tax, accounting, insurance, and legal requirements. After that, we delete it or remove identifying details.
9. How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect your information, such as limiting access to those who need it and using secure (HTTPS) connections on the Website. No website, email, or storage method is completely secure, so we cannot guarantee absolute security. Please do not send full card numbers or other sensitive details by email or text.
10. Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we hold about you
- Ask us to correct information that is wrong or out of date
- Ask us to delete your information, subject to records we must keep by law
- Opt out of non-essential calls, texts, or emails
We will respond within a reasonable time and may need to verify your identity first. Depending on where you live, you may have additional rights under state privacy laws. If so, contact us and we will honor those rights as the law requires.
11. Children’s Privacy
Our services and the Website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
12. Links to Other Websites
The Website may link to other websites, including Google and social media pages. We do not control those sites and are not responsible for their content or privacy practices. We encourage you to read their policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. Your continued use of the Website or our services after an update means you accept the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or want to use your privacy choices, contact us:
Faitsch Brothers Dumpster Rentals of Tucson, 711 S. Jacobus Ave, Tucson, AZ 85701. Phone: (520) 419-1092 Email: faitschbrothers@yahoo.com
